Care Delivery – Lois

 

Lois knows high demand for services in the community means long wait periods.

Transcript

Was anything surprising? I can’t say as I was extremely surprised I was – what I did as a nurse I was in the community and that was always a chore to get service for people in the community as opposed to people in hospitals. And I think that as much as I was in the hospital, I had a referral when I got out of the hospital, and it did take quite some time for them to get here. Mind you, the speech pathologist wasn’t so bad, but the occupational therapist took some time. So navigating the system is harder than it should be but it’s reality, that’s what happens cos there’s so many people out there trying to navigate the system.


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